Application processing status
Processing time of the earnings-related allowance |
Processing time of alternation compensation |
Processing time of the earnings-related allowance and eService messages
We update the processing status of applications and messages on a daily basis. Under the processing status, you will find the first applications as well as those follow-up applications with working days. Other follow-up applications will be paid out according to their own schedules.
Processing status updated on 31 March 2023
Type of application | Average processing time | Arrival date of applications | Applications waiting for processing |
First application | 18 days | arrived on 13 March 2023 | 1 631 |
Follow-up application with working days, salary or compensation | 6 days | arrived on 25 March 2023 | 847 |
eService messages | Average reply time | Arrival date of messages |
Benefit matters | 3 days | arrived on 28 March 2023 |
Membership matters | 1 day | arrived on 30 March 2023 |
Check also the exceptional payment dates at the turn of the year 2022-23 here
Follow-up applications for four calendar weeks with only unemployed time and those that are a direct continuation of a previous application are paid out every four weeks. The payment schedule is staggered in accordance with the receipt of the application. If a salary payment day falls on the application it moves to the section “Follow-up application with working days, salary or compensation” in the table above, i.e. to the follow-up applications queue.
The daily allowances of follow-up applications will be paid within 1-2 days after the receipt day. Possible exceptions may apply during weeks that include midweek holidays.
Follow-up application receipt day | Payment day |
Monday | On Tuesday or Wednesday of the same week |
Tuesday | On Wednesday or Thursday of the same week |
Wednesday | On Thursday or Friday of the same week |
Thursday | On Friday of the same week or on Monday of the following week |
Friday | On Monday or Tuesday of the following week |
Saturday | On Tuesday or Wednesday of the next week |
Sunday | On Tuesday or Wednesday of the next week |
The processing of follow-up applications with working days or if salary has been paid during the application period is staggered in accordance with the receipt of the application and when the pay slip has been submitted to the unemployment fund. Primarily the paid salary will affect the daily allowance on the application period, when the salary has in reality been paid.
Follow-up applications of those, who have been temporarily laid-off for a shortened working week or lay-offs are carried out biweekly, will also be processed in the order they have been received, but it is not necessary to submit pay slips to the unemployment fund.
An earnings-related allowance is payable at the earliest a few days after the application has been picked up for processing. If the application or attachments are incomplete, we will ask you for more information. You can check the receipt date of your own application in eService
Unemployment allowance must be applied for within three months of the start of your entitlement to daily allowance. The three-month application period also applies to follow-up applications.
Processing time of job alternation compensation
After the first payment, job alternation compensation is paid out retroactively in periods of four calendar weeks. The payment day is Wednesday.
If your job alternation leave starts in the middle of a payment period and you have sent all necessary information in time, the first job alternation compensation will be paid out on the payment date of that period at the earliest.
Period (2023) | Payment date (2023) |
12.12.2022 – 8.1.2023 | 11.1. |
9.1. – 5.2. | 8.2. |
6.2. – 5.3. | 8.3. |
6.3. – 2.4. | 5.4. |
3.4. – 30.4. | 3.5. |
1.5. – 28.5. | 31.5 |
29.5. – 25.6. | 28.6. |
26.6. – 23.7. | 26.7. |
24.7. – 20.8. | 23.8. |
21.8. – 17.9. | 20.9. |
18.9. – 15.10. | 18.10. |
16.10. – 12.11. | 15.11. |
13.11. – 10.12. | 13.12. |