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Frequently asked questions, News

1.2.2024

Our website is full of useful information on unemployment security, such as benefits, application processes and payments. In this article, you will find a collection of helpful tips which make it easy to locate the right information.

 

Delivering your tax card >> 

Read more about benefit taxation and delivering your tax card.
Employed in the maritime sector? Read specific instructions on maritime income.


Processing status >>

Go to our website to check the processing status of your earnings-related allowance (sorted by application type) as well as the processing status of your eService messages. Status information is updated each weekday morning.


Help with eService >>

Go to the eService page for information on eService, along with various instructions and tips for a smooth service experience.


Exceptions for different sectors >>

Unemployment security has certain exceptions in some sectors and industries. For instance, in the creative and performing industries employment relationships are often different from other sectors. Employment in maritime sector also typically departs from a so-called regular employment relationship. This is why unemployment security has certain special characteristics for those employed in these sectors and industries.


Special situations >>

We have also collected information for a wide variety of special situations, including entrepreneurshiprecoveryworking and job-seeking abroad, and illness and incapacity for work.


Legislative amendments concerning unemployment insurance >>

Go to the ’Government Programme reforms to unemployment security’ page for up-to-date information on the legislative amendments concerning unemployment insurance.


Daily allowance calculator >>

Use the calculator to estimate your daily allowance. Just enter your salary and other information.


How do different forms of lay-off affect the daily allowance>>

Read more about various forms of lay-off.


Frequently asked questions >>

Answers to various frequently asked questions are available at our FAQ page.


Information bank >>

To help you find information on various topics, we have collected the most important ones at the Information bank home page, including links to forms.


Glossary of terms related to unemployment security >>

See the glossary for help with difficult terms.

 

If you are seeking help with your current situation, try our eService chat bot. Our customer service representatives can help you with your situation via the secure chat.