Data protection and accessibility statement

Primarily we process the information that we have received from you. In addition, we receive information from officials such as the Finnish Tax Administration or the Social Insurance Institution of Finland (Kela) that relate to taxation or to other social benefits. Further, your employer can send information on your employment relationship concerning e.g. pay, type of employment, and documents related to the ending of employment. We can receive information about your residency or dependent children from the Digital and Population Data Services Agency.

We also have the right to receive information from another unemployment fund.

Membership information

Our membership registry requires identifying information (name and social security number), contact information as well as your sector of employment and service language. For statistical purposes we collect data of your gender. In addition, we may require information on your membership payments in order to process your unemployment benefit.

Benefit information

Depending on your work background and situation, we may need information on your unemployment periods, entrepreneurial activity or employment. In addition, we may need information on your possible absence periods.

If benefit has been paid in excess and needs to be reclaimed

To resolve a possible claim for recovery we may need further information, for instance on loan arrangement or enforcement request and the necessary information of a possible legal claim.

The data is stored as long as it is necessary for processing purposes of the unemployment fund and/or the unemployment fund has a statutory obligation to store the data. The period the data is stored is defined in the filing plan of the unemployment fund. Depending on the document, the period the data is stored is six or ten years or even longer.

The unemployment funds are communities that, while handling statutory tasks, carry out a public task as well. The benefits implemented by the unemployment funds are statutory social security benefits. The grounds for granting benefits are regulated by law. The grounds for granting a membership are regulated in the unemployment fund’s own rules and in the Unemployment Funds Act.

We process the personal data of our members when it is related to the membership of the unemployment fund and to pay benefits. When you apply for a benefit, such as the earnings-related allowance, alternation compensation or mobility allowance, we need information from you. Without the required information we cannot accept you as a member or carry out a benefit regulated by law (the legal basis is to adhere to the statutory obligation).

We also use members’ contact details to inform members about the Unemployment Fund’s activities.

To resolve a possible claim for recovery we may need further information, for instance on loan arrangement or enforcement request and the necessary information of a possible legal claim. According to law, the earnings-related allowance or other benefit paid by the unemployment fund must be reclaimed, if it has been paid unduly or in excessive amount.

We are committed to protect your privacy and personal data. We do not collect any such information, which is not necessary when carrying out our statutory tasks. 

Information is provided to public officials, other wage earners’ unemployment funds, unemployment fund for the entrepreneurs, the Unemployment Insurance Fund and insurance and pension institutions when it is required by law.

The Open Unemployment Fund enables the process to join the unemployment fund through some trade unions. These unions are the Industrial Union, the Finnish Construction Trade Union, the Union of Journalists in Finland, The Finnish Musicians’ Union, the Finnish Actors Union, Trade Union for Theatre and Media Finland (Teme), Ay-toimihenkilöt, Finnish Transport Workers’ Union AKT, The Finnish Post and Logistics Union PAU, The Finnish Seafarers´ Union FSU and Finnish Food Worker’s Union SEL. In the cases, where the joining process has been started by the aforementioned unions, the unemployment fund has outsourced the collecting of membership fee to the union in question. A data protection contract has been made of the processes in order to ensure the rights and liberties of the member. Open Unemployment Fund submits the information of your unemployment (but no detailed accounts concerning unemployment) to the Industrial Union, the Finnish Construction Trade Union and the Union of Journalists in Finland in order to investigate the right to exemptions from membership fees, if you have given your consent to do so. For more information about the data protection policies of the unions, please visit their website. If the matter concerns only the payment of benefits by the unemployment fund, please submit the information only to the unemployment fund.

Your data is processed in a software system managed by Futunio Oy. We have made a data processing contract with Futunio in order to ensure safe and proper use of data.

In connection with possible fund mergers, the personal data of the members of both funds may be processed by certain designated employees of the funds that have merged. The processing will take place at the earliest after the decision approving the merger has been confirmed by the Financial Supervisory Authority and the members have been informed accordingly. The data will only be processed in connection with the preparation of the merger, and in order to implement the merger and to serve the members.

No information is given outside the EU.

If you are a registered member, your rights will be secured by legal provisions. You have the right

• to check your information
• to erase your information
• to correct information
• to restrict processing of information
• to make an appeal to a supervisory authority

How do I exercise my rights?

Use our contact form, choose “Other” as topic, and write what right you want to exercise and why. We will respond to your message as soon as possible, within a month at the latest. If we need more time, we will contact you within one month.

The right to check your data

You have the right to check your information. By request, you will receive a written copy of the data that is being processed. You can correct your information at the same time.

In our eService you can go through your information, update your contact information and contact us. You will need Finnish bank credentials to use eService.

The right to erase your data

Under the law, you have the right to erase unnecessary data, if the personal information is no longer needed for reasons that include membership, payment of benefits or other unemployment fund’s statutory task, for which the data was originally collected.

We do not process any data, which is not necessary to unemployment fund’s statutory tasks. Due to statutory obligation it is necessary to store data for either six or ten years depending on the document.

Everyone has the legal right to erase their data, if, according to a decision by a public official, unlawful action has been committed when processing personal information.

The right to correct data

You have the right demand from the controller of personal data to correct inaccurate or false personal data without delay.

We will update your personal information constantly and take into account the additional and new information you have sent us without delay. You can check your information, update your contact information and contact us in our eService as well.

The right to restrict processing of data

Everyone has the legal right to restrict the processing of data, if it is in one’s opinion that the information is false. During the restriction the accuracy of the information will be investigated. Everyone has also the right to demand for their information to be kept restricted, if, according to a decision by a public official, unlawful action has been committed when processing personal information and the registered member does not want to erase the information. Further, everyone has the right to demand for their information to be kept restricted for possible legal claims.

During the restriction the controller of personal data can process the data only by consent of the person in question, for possible legal claim, to protect the rights of another person or of the public interest of the member state.

The unemployment fund must always notify the person, who has used one’s right, of the restriction and its removal.

Automatic decision making and profiling

We do not make automatic decisions nor practice profiling.

The right to make an appeal to a supervisory authority

Everyone has the legal right to make an appeal to a supervisory authority, if one’s rights have been violated or personal data has been unlawfully processed. The supervisory authority in Finland is the Office of the Data Protection Ombudsman. You will find the contact information of the Office of the Data Protection Ombudsman here.

Rekisterinpitäjä on Avoin työttömyyskassa A-kassa.

Voit ottaa meihin yhteyttä tästä.

Palvelemme sinua myös eAsioinnissa, jossa voit tarkastella tietojasi, päivittää yhteystietosi sekä ottaa meihin yhteyttä.

Palvelunumeromme on 020 690 455 (ma – pe klo 8.30 – 15.00)

Osoite kaikelle työttömyyskassaan lähetettävälle postille:

Avoin työttömyyskassa
PL 116
00531 Helsinki

Kassan tietosuojavastaavan yhteystiedot ovat:

tietosuojavastaava@a-kassa.fi