A-kassa’s phone service will be available in the mornings from 8:30 AM to 12:00 PM during the period from August 19th to September 30th.
A-kassa aims to process and pay benefits to all its members as efficiently and timely as possible. We are temporarily limiting the opening hours of our phone service to focus our resources on processing benefit applications. Recent changes to unemployment benefits have temporarily slowed down our processing times until our processes are back to running smoothly.
eService available 24/7
You can send us messages through eService at any time. The service is available every day, around the clock.
Check application and message processing times
You can check the current processing times for benefit applications and messages sent via eService on our website. We update the status every business day.
