Frequently asked questions

How do I apply for unemployment benefits?
Am I entitled to earnings-related allowance? 
How much is my daily allowance?
What documents must I attach when applying for daily allowance?
When will my application be processed?
How do different forms of lay-offs affect the payment of the daily allowance?
What are the temporary changes to unemployment security?
My application was processed and the waiting period was applied / the maximum period passed despite the legislative amendment.

How do I apply for unemployment benefits?

  • Your employer will issue a notice of lay-off or termination.
  • Register at the TE Office as an unemployed jobseeker. Notify the TE Office of the lay-off or termination. You can find instructions on how to register at the TE services website. You can register online.
  • Apply for a daily allowance at the unemployment fund. You must apply for the daily allowance retroactively. You can submit the first application after two weeks of unemployment or after the lay-off has ended. Always fill in your application with full weeks from Monday to Sunday.
  • Attach your salary information and a notice of lay-off or termination to your application. You can submit your application and the attachments online via eService.

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Am I entitled to earnings-related allowance?

  • Earnings-related allowance is paid during unemployment or lay-off, as well as during employment-promoting services agreed upon in the employment plan.
  • In order to receive earnings-related allowance, you must be a member of the unemployment fund for at least 26 weeks and fulfil the employee’s 26 weeks employment condition during the membership period. We will examine the fulfilment of the membership and employment conditions in connection with your application for earnings-related allowance.
  • In addition to these, you must meet the labor market policy criteria. Compliance with the labor market policy criteria will be examined by the TE Office which will issue a statement, binding the fund. The conditions are examined when you register as a job seeker at the TE Office.

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How much is my daily allowance?

  • Earnings-related allowance is calculated based on your salary, for a period of at least 26 weeks prior to unemployment. The weeks used to determine the daily allowance must meet the employment condition. In order to determine the daily allowance, we request that you submit a pay certificate as an attachment to the application.
  • The daily pay used to determine the daily allowance is obtained by dividing the wages of the 26 employment weeks by the number of working days included in this period (5 days a week). Days for which no wages have been paid due to an acceptable absence, such as unpaid sick leave, are not counted as working days.

See an estimate of the amount of your daily allowance by using the counter.

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What documents must I attach when applying for daily allowance?

You can submit your attachments online via eService.

  • Attach a pay certificate, as well as copies of the notice of lay-off or termination and your employment contract;
  • You can also attach to your application a revised tax card issued for the benefit;
  • You do not need to send original copies of the attachments;
  • Printed attachments can be sent to Open Unemployment Fund A-kassa, P.B. 116, FI-00531 Helsinki, Finland;
  • If there are changes in your circumstances affecting your entitlement to daily allowance, please notify us immediately.

More information about obtaining a revised tax card.

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When will my application be processed?

Applications are processed in the order in which they are received. The application processing status is updated on weekdays on our website. There you can see the processing status of initial applications and applications containing working days. Further applications will be paid according to a separate schedule.

Via eService, you can see the payment date of your application if it has already been processed. From the eService settings, you can also subscribe to a text message notification for benefits to be paid. You will be notified on your phone of the payment date and the amount to be paid into your account.

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How do different forms of lay-offs affect the payment of the daily allowance?

  • If you are laid off for entire days, you will receive full earnings-related allowance for the days of the lay-off.
  • If you have been laid off by shortening your working day, you will be paid a daily allowance that is adjusted according to your income. This is called an adjusted daily allowance.

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